A good digital service should support more than its visitors. It also needs to work for the people who publish news, maintain pages, manage materials and keep information up to date.

In iCMS 4.0, the administration experience has been modernised and organised into clearer modules. The aim is to help each user find the tools they need and focus on their own tasks without having to understand the structure of the entire system.

Administration needs differ from one service to another. One organisation may focus on multilingual pages and news, while another works with project materials, users, forms or service-specific data structures. The iCMS administration environment can be configured to support these contents and workflows.

The renewed API adds flexibility to the service. An iCMS implementation does not limit data management to the platform's built-in administration modules: the same data can also be used by integrations, mobile applications and purpose-built user interfaces. This allows the administration tools to be selected according to each user group and use case.

Clear administration reduces unnecessary work, makes it easier to introduce new users to the service and helps maintain content quality after launch.

Contact us to discuss how the administration of your current service could be improved as part of an iCMS 4.0 update.